Privacy policy

Information you provide

We collect information needed for your account and purchases, such as your name, email address, phone number, delivery address, order details, reviews, and an optional profile photo. Support requests may also include photos or delivery and unboxing videos you choose to send.

How we use your information

We use your information to manage your account, process and deliver orders, provide order updates, handle returns and refunds, respond to support requests, and protect the service against misuse.

Marketing from Labonyadhara

Your email address and phone number may also be used for Labonyadhara’s own marketing, such as product news, offers, and promotions from labonyadhara.com. We do not provide your contact details to other businesses for their own marketing.

You can ask us to stop marketing messages by emailing support@labonyadhara.com. We may still contact you about an order, delivery, security issue, or support request.

We do not sell your information

Labonyadhara does not sell your personal information to other people or businesses. Information may be shared with service providers only as needed to run the website and fulfil your requests, including hosting, account services, and delivery couriers. For example, a courier needs your delivery address and phone number to deliver your order.

Account and browser storage

We use authentication cookies and browser storage to keep you signed in, remember shopping-bag and wishlist items, prepare checkout, and support private guest order tracking. Clearing this storage may remove guest shopping data or access to a guest tracking page.

Reviews and profile photos

Product reviews and ratings are visible to other visitors. Avoid including private contact details in a review. Profile photos are stored privately and displayed in your account.

Keeping information secure

We use access controls and other safeguards to protect customer information. No online service can guarantee complete security. Keep your account password and private guest tracking access confidential.

Your privacy requests

Contact support@labonyadhara.com to request access, correction, or deletion of your information, or to stop marketing contact. We may need to verify your identity and retain records needed for outstanding orders or applicable recordkeeping obligations.

Contact and policy updates

Email: support@labonyadhara.com
Address: Lalmatia, Zakir Hossain Road, E-Block.

We may update this policy as our service changes. The date above identifies the latest version.